Privacy Policy

Introduction

MTNT Solutions FZE ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mtnt-solutions.com and use our business advisory and IT consulting services.

Data Controller

Data We Collect

Personal Information

• Full name
• Email address
• Phone number
• Company name
• Message content from contact forms

Usage Data

• IP address
• Browser type and version
• Pages visited on our website
• Time spent on pages
• Referring website

How We Use Your Data

• To respond to your inquiries and provide customer support
• To provide our business advisory and IT consulting services
• To improve our website and services
• To analyze website usage and user behavior
• To send marketing communications (with your consent)
• To comply with legal obligations

Third-Party Services

We use the following third-party services that may collect data:

Cookies

We use cookies and similar tracking technologies to track activity on our website. For detailed information about the cookies we use, please see our Cookie Policy.

Data Sharing

We do not sell your personal data. We may share your data with:

• Service providers who assist in our operations (hosting, analytics, email)
• Law enforcement or regulatory bodies when required by law
• In connection with a business transaction (merger, acquisition)

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Contact form data is retained for 3 years. Analytics data is retained according to each provider's retention policy.

Your Rights

Under applicable data protection laws (including GDPR and UAE Federal Decree-Law No. 45 of 2021 (PDPL) and, where applicable, the GDPR), you have the following rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

To exercise these rights, please contact us at info@mtnt-solutions.com

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure hosting, and access controls.

International Data Transfers

Some of our processors (Google, Meta) store data outside the UAE. We transfer personal data only with appropriate safeguards and, where the PDPL requires it, on the basis of your explicit consent given via the cookie banner or forms.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.